Attendance, Billing & Family Plan Guidance

Understand the published calendar-month pricing and family eligibility rules, and confirm the practical terms for your lesson arrangement before payment.

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Calendar-month plans and scheduled days

Standard fees are per student per calendar month. Each selected day includes one private standard session, and the number of scheduled lessons varies with the calendar. A five-day weekly plan is not a promise of a fixed twenty-session month.

Regular selected days are subject to availability; the seven-day option includes every day. Weekend plans specify one of Saturday or Sunday, or both. Confirm the agreed local time and teacher alongside the plan.

Trial sessions and paid enrolment are different

The introductory offer is three separate trial classes scheduled by agreement. It is not three consecutive calendar days and is not renewed each month. A trial-only learner does not count as an active paid member for the family discount.

If the learner continues, confirm the regular schedule, fee currency, and payment arrangement. The website’s enquiry and calculator provide information and estimates, not an automatic paid enrolment or invoice.

Family membership changes apply prospectively

Eligible household members receive one configured family tier on qualifying plans. If the membership changes, the discount is recalculated from the next billing cycle. Previous bills are not retroactively altered.

The academy verifies household membership, active paid status, and the linked family billing group. Custom and quoted Hifz arrangements need explicit eligibility. Each learner keeps a private class; household pricing does not mean shared teaching time.

Confirm absence and refund terms directly

The academy has not supplied a universal cancellation window, make-up entitlement, refund schedule, or payment-method policy for publication. Ask for the terms that apply to the proposed arrangement before paying, and keep the response with your schedule and quote.

If a session is affected by travel, illness, or a connection problem, contact the academy with the relevant date and details. Do not assume a specific credit or replacement until the applicable arrangement has been confirmed. This page does not invent a refund promise or remove any rights that apply to your situation.

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Frequently asked questions

Does a monthly plan promise the same lesson count every month?

A calendar-month plan does not promise the same number of lesson dates every month. The billing period is the calendar month, and selected weekdays occur different numbers of times. The schedule follows the agreed days within that calendar rather than a fixed four-week count.

When does a changed family tier take effect?

From the next billing cycle after eligibility changes. The stated rule does not retroactively change previous bills. Confirm the effective cycle with the academy when a household member joins or leaves the paid group.

Are make-up sessions guaranteed on this page?

No universal make-up entitlement has been supplied. Ask for the terms of the proposed arrangement before payment and confirm how an interruption or absence will be handled.

Does a trial enquiry create an invoice?

A saved trial enquiry does not create an invoice. The website saves a submitted enquiry and its pricing estimate. Paid enrolment and billing details are confirmed separately with the academy.

Can an unconfigured Hifz price be billed as a standard plan?

An unconfigured Hifz price cannot be billed as a standard 30-minute plan by assumption. Hifz uses a separate 45-minute arrangement and requires a quote until configured. A standard 30-minute fee must not be assumed to cover it.

Where should I raise a billing question?

Contact info@livequranacademy.com or the academy’s WhatsApp number with the relevant plan, dates, and agreed terms. Avoid sending unnecessary sensitive information in the initial message.

When should I ask about the notice required for an absence?

Ask about the required notice before agreeing the paid schedule and again if the arrangement changes. The website does not invent a universal notice period for every teacher and plan. Read the related guide.

Does changing the preferred lesson time cancel the original appointment?

Requesting a different time does not itself cancel or replace the original appointment. Confirm the accepted change with the academy so both sides use the same schedule. Read the related guide.

What should I keep when a billing arrangement is agreed?

Keep the confirmed plan, fee, currency, schedule and relevant attendance terms together. That record makes later questions about a payment or changed arrangement easier to resolve. Read the related guide.

Who should confirm a make-up lesson after a teacher interruption?

The academy should confirm the available resolution after a teacher interruption. Ask about the affected date and agreed arrangement rather than treating a replacement time as automatically reserved. Read the related guide.